Past, Present, Feature

Tag: Nagarik App

  • Nagarik App Update: Vehicle Tax Payment, Info and More

    Nagarik App Update: Vehicle Tax Payment, Info and More

    Nagarik App has recently made an update in its system regarding vehicle tax payment, information. Now the users can update the information of their vehicles for tax purpose.

    This feature was updated on 5th of July, 2021. As you can see, it has added the feature where users can update their vehicle information and tax details. With some performance enhancements and some issues fix, Nagarik app has added this feature so that you won’t need to carry your vehicle documents like driving license and blue book.

    For now, this service is available for Province No. 3 and Bagmati Zone only. This feature will be further expanded for other provinces with time. Here is how you will see the change in the Dashboard.

    Which of the vehicle details can we update?

    With this new feature, we can add the details of our vehicles so that one does not need to carry their vehicle documents each time they go to pay taxes or need to pay fines to the traffic. Simply, the system of Nagarik app forwards the entered details of our vehicles to the respective vehicles tax offices for authorization.

    We can update the details like our vehicle type, lot number, symbol and vehicle number. After that, the system displays a virtual number plate and we can confirm it.

    How to update vehicle details in Nagarik App?

    To update the vehicle details, one should log in to the Nagarik App. Then on the dashboard, click on “Vehicle Tax” option. After that, the following screen appears and you need to add the details like province/zone, vehicle type, lot number, symbol and vehicle number.

  • Three hundred eleven thousand people download ‘Nagarik App’

    Three hundred eleven thousand people download ‘Nagarik App’

    KATHMANDU: An increasing number of users are found attracted towards the ‘Nagarik App’. The app was launched by the government on January 15 around the slogan ‘Support of Communication and Information Technology, Government Services in the Hands (of Citizens).’

    Three hundred eleven thousand one hundred and fifty-three users have downloaded the app as of Wednesday, the national Information Technology Center said.

    Only 27 per cent among the users downloading the app have been verified so far.

    The Center officials shared that many complaints were received that there was no verification even after downloading the app. Along with users who have entered into the system after the verification many users have been complaining through telephone about this problem, Information Officer at the Center, Ramesh Prasad Pokharel, said.

    According to Pokharel, many complaints are related to Nepal Telecom and the Ministry of Home Affairs. It is said there is a problem in verification as the SIM card the user is using at present is not registered in his/her name or due to the mistake of the Telecom employees not registering the correct spelling of the user’s name while registering the SIM card.

    Similarly, many users complained that the particulars of their citizenship certificate were not matching.
    Although more than 300 thousand people have downloaded the app in six days, 225 thousand or 72 per cent users have not been able to verify.

    Pokharel acknowledged that although the users have been found attracted to the app which is in trial, problems have been faced in the functioning of the app due to various reasons.

    It is said problem in verification is due to information like the name, surname and date of birth etc. of the user in the citizenship certificate, passport or the voter identity card not matching with the data of the same maintained by the Ministry of Home Affairs or the user using the SIM card registered in another person’s name.

    The Center’s data shows that so far 31 thousand 676 users have verified their passport, 28 thousand users their voter identity card, 39 thousand 715 users their PAN number, 19 thousand 109 users have verified School Leaving Certificate (SLC) and 8,486 users higher education certificates through the app.

    The government launched the app with the goal of providing services through an integrated platform by digitalizing all kinds of services provided by the government.

    In the initial phase, the digital identity of a citizen is established in the app using the details of an individual retained by the Home Ministry, the Election Commission and the Department of Passport.

    The plan is also to add the National Identity Card in the app in the coming days. The Ministry of Home Affairs has said it has begun developing an online system for correcting the mistakes after a majority of the users of the app complained of mistakes in the information related to their citizenship certificate.